FAQ (Frequently asked questions)
Frequently asked questions about RV rental with Campanda
Campanda is an online platform dedicated to all lovers of mobile travel; our innovative website was built specifically with RV rental in mind and our service is available to customers worldwide. Both commercial suppliers and customers can register with Campanda, enabling them to find each other more easily. Suppliers get automatic exposure to a huge new market, whilst customers are able to easily find and compare an excellent range of rental vehicles in the town or region of their choice. At Campanda we have a dedicated customer support team, who are on hand to help and advise you, whatever the problem. Call us from the United States on 1-800-207-6361 or internationally on +49 80 95 20 460.
If the vehicle you have your eye on is not available at the time of year you need it, or for other reasons is simply unavailable for rental, there’s no need to despair. Please do not hesitate to get in touch with our expert support team who will be ready to help look for a suitable alternative for you. Call us from the United States on 1-800-207-6361 or internationally on +49 80 95 20 460
Clients on the search for their perfect rental RV can submit a rental request. Requests are not attached to a specific vehicle or to certain dates. Each rental request is forwarded to all relevant rental partners in the region. This way, you get the best possible results and can be as specific about your travel requirements as you need to be. If a supplier has an RV available that matches your requirements you’ll receive a customized offer by e-mail. All rental requests are of course non-binding.
Rental inquiries are sent directly to the owner of the vehicle you are inquiring about. With a rental inquiry you can find out more about the vehicle in question and check availability for your travel dates. Rental inquiries are of course completely non-binding.
Campanda works with a huge number of individual suppliers of recreational vehicles and their offers are therefore also very much individual. You can normally check what is included in the standard rental price of a specific vehicle in its description. If you’re still unsure, get in touch which our support team. Call us from the United States on 1-800-207-6361 or internationally on +49 80 95 20 460.
As a rule, dogs are indeed welcome guests on board motorhomes and trailers. Full details of who is, and who is not, allowed in the rental vehicle in question can usually be found in the vehicle’s description page. In some cases, suppliers may charge an extra fee to cover additional cleaning costs. For rentals in Europe, fees would usually be around €40 to €100 per rental.
For rentals within the EU, suppliers are usually happy for vehicles to be taken to other EU countries. However, where you can and cannot go in your motorhome is ultimately the decision of its owner. Check the rental conditions of the vehicle in question for full details. If you’re planning cross-border travel with your RV and are unsure as to what restrictions apply, do get in touch with our support team. Call us from the United States on 1-800-207-6361 or internationally on +49 80 95 20 460.
As explained under points 3 and 4, rental inquiries and requests are completely non-binding. Only when you return signed confirmation of a booking by fax, e-mail or online booking form do you legally enter a binding contract.
We commit to handling your personal information with the utmost care. Your data will never be passed on to third parties. Even our suppliers only receive your contact details after you have firmly booked an offer
No. After booking, you are required to submit a down payment, which usually amounts to about 20% to 30% of the total rental rate. The exact amount will depend on the supplier. Generally speaking, any outstanding payment is usually due 30 to 40 days before departure. In many cases clients are expected to pay a security deposit on the day of handover, usually in cash or by credit card. Any questions? Please get in touch with our support team. Call us from the United States on 1-800-207-6361 or internationally on +49 80 95 20 460.