The person responsible for the operation of the website and the services offered via it is Campanda GmbH, Wrangelstr. 100, 10997 Berlin, Tel : +49 (0) 30 8095 20 444 E-Mail: firstname.lastname@example.org. You can reach our data protection officer at email@example.com.
2. Processing and use of personal data within Campanda
2.1 Visiting the website
We collect the following data each time you visit our website: IP address, website from which the request comes, date and time of the request, amount of data transferred in each case, user agent, referrer URL (the previously visited page), browser name, version or language, if applicable, operating system. The legal basis for processing this data is our legitimate interest pursuant to Art. 6 (1f) DSGVO, which follows from the purposes listed below. We use this information to enable the retrieval and visit of the website, to continuously improve the websites and offers and further adapt them to the needs of our users, to carry out internal quality controls, to detect, remedy and prevent errors, malfunctions and possible misuse and to compile statistics on access channels and the use of the websites.
2.2 Contacting us
When contacting us (for example, by e-mail or via other feedback tools such as contact forms), your information will be processed for the purpose of processing the request and in the event that follow-up questions arise. This is done based on your and our legitimate interest in answering and processing your request (Art. 6 (1) f DSGVO). The data collected by us when using the contact form will remain stored for a period of five years after answering and will then be automatically deleted, unless we still need your request to fulfill contractual or legal obligations.
2.3 Information emails to registered users If you purchase goods or services from us, we will send you information emails for similar goods or services from us in the future, unless you have objected to this. You may at any time request that you no longer receive such informational emails from us. To do so, please contact us by message or click on the link at the end of the information e-mails. In doing so, you will not incur any costs other than the transmission costs according to the prime rates. The information e-mails are sent in accordance with Article 6 (1) (f) of the German Data Protection Act (DSGVO) in conjunction with Section 7 (3) of the German Unfair Competition Act (UWG), which permits the processing of data for the purpose of safeguarding legitimate interests, insofar as this relates to the storage and further use of data for advertising purposes. In order to determine when our e-mails are opened and how they are used, we record and analyze the interactions with the newsletter or the access data generated (e.g. opening rate or click rate) using standard market technologies provided to us by our dispatch service providers. For this purpose, our e-mails contain so-called web beacons. These are small image files that are loaded from our website and enable us to determine when an e-mail was opened by you. We also learn which of the links contained in the e-mails you click on. We use this access data in accordance with Art. 6 para. 1f DSGVO for the improvement of our offer, our content and customer communication as well as for statistical purposes. We also use the information to better understand which content and products interest you in each case, so that we can present you with content that is as relevant as possible to you in the future. Objection: The user can object to the processing of data for the purpose of sending the information e-mails at any time. To do so, he can click the respective link contained in each information e-mail or send us a message.
2.4 Creating an account; bookings via the website
In order to offer services, we require various data from our customers. In this context, we process the data that you provide to us when using our services. When you register as a potential renter or renter of vehicles on the website, we process the following data: Your first and last name, password, e-mail address.
2.5 Data of the renter
As soon as you have specifically decided on a certain rental offer and want to book the vehicle, we process the following data, among others: Name, address, telephone number (optional), e-mail address. You can correct your data yourself at any time within your account. We need this data to create and manage your account, to process your rental offer requests, to prepare any rental contracts on behalf of the lessor and to support you in the execution of the rental contract and to contact you if necessary. In all other respects, we pass on the data to the landlord for the purpose of implementing the rental agreement. The legal basis is Art. 6 para. 1b DSGVO.
2.6 Data of the landlord
As a landlord, you are required to provide the following additional data when registering and using the website: if applicable, your company name and contact person with first and last name, address (street, house number, postal code, city), e-mail address, telephone number, tax number, copy of ID, an account connection with credit institution, account number and bank code. We collect, store and process the aforementioned data in order to create and manage your rental account, to post your vehicles for rental on the website, to prepare your rental contracts with potential tenants and to support you in the execution of the contracts, to carry out the billing We only pass on your inventory data to the tenant who has made a binding booking for your vehicle. This is also done only to the extent that it is absolutely necessary for the execution of the rental contract. The legal basis for the processing of the data by us is Art. 6 (1) b. DSGVO.
3. Payment service provider
To process payments, we use the external payment service providers listed below, to whom we transmit the data required for payment processing (in particular first and last name, e-mail address, telephone number, payment ID, payment method, billing addresses, IBAN, BIC, article, invoice amount, taxes, if applicable). As Campanda landlord, according to the European money laundering law, a payment account is set up with the financial service provider Mangopay S.A., whose legal owner is the landlord, to which the entire deposit of the customer is paid at the time of booking, since Campanda does not have a banking license and therefore may not manage customer funds. Moreover, Campanda is not the contractual partner of the renter. For the opening of the payment account, a copy of your identity card is required. Unless you have given us your consent for this in accordance with Art. 6 (1) lit. a DSGVO, the legal basis for the transfer of data to the payment service providers in the context of contract processing is Art. 6 (1) lit. b DSGVO, as the processing is necessary for billing. The payment service provider will act as an independent controller. For the legal basis of the data processing carried out by the payment service providers under their own responsibility, please refer to the data protection notices of the respective payment service provider.
4. Content data for offers on the website
In particular, as a landlord in the context of the respective rental offers, you have the option to post descriptive texts, images and other content on the website („content data“). We store this content in order to make it available for retrieval on the website and, if you provide personal data in or in connection with your offers, of course this data as well. However, you alone decide what information you want to share about yourself. The legal basis for the processing of the data by us is thereby Art. 6 (1) b. DSGVO. You can change or delete your content data yourself at any time. User-related content data will be deleted by us at the latest upon deletion of your user account. Offer-related content data will be deleted by us at the latest with the deletion of the respective offer.
5. Ratings and Comments
As a registered user of our offer, you can also voluntarily submit comments and ratings about the offers on the website and (optionally) provide personal data. You alone decide what information you want to share about yourself. If this information contains personal data, we process it for the purpose of displaying it on the website to the public (every website visitor) or to other registered users in accordance with Art. 6 (1b) DSGVO. Ratings and comments remain in principle even after deletion of your account. However, we will then – if necessary – replace the user name with the identifier „Deleted user“ or similar. Upon request, we will also delete individual or all comments or ratings completely.
6. Further purposes of use
We also use the aforementioned data in accordance with Art. 6 para. 1f DSGVO based on our following legitimate interests:
We are also obliged to provide information to certain public authorities upon request. These are, for example, law enforcement agencies, authorities that prosecute administrative offenses subject to fines, and the tax authorities. In this respect, a disclosure of data takes place in accordance with Art. 6 para. 1c DSGVO.
7. Storage periods
We store your account data (master data) as long as you have a user account with us. You can delete your user account at any time. To do so, please contact the Campanda service team firstname.lastname@example.org. If you decide to delete your account, we will delete the associated account data after five years at the latest. The period starts with the end of the current calendar year. For evidence purposes, we must retain contract data for three years from the end of the year in which the business relationship with you ends. Any claims become statute-barred at the earliest on this date in accordance with the standard statutory limitation period. Even after this, we still have to store some of your data for accounting reasons. We are obliged to do so because of legal documentation obligations that may arise from the German Commercial Code, the German Fiscal Code, the German Banking Act, the German Money Laundering Act and the German Securities Trading Act. The periods specified there for the retention of documents range from two to ten years.
8. Automated decision making including profiling
We do not carry out any automated decision-making or profiling.
9. Which third-party services and offers (cookies, Google Analytics, social plugins) are integrated on the website?
9.2 Google Tag Manager Google Tag Manager
We use Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („Google“). The Tag Manager is used to manage tracking tools and other services, so-called website tags. A tag is an element that is stored in the source code of our website, for example, to record specified usage data. The Google Tag Manager ensures that the usage data required by our partners is forwarded to them. The legal basis is Art. 6 para. 1 p. 1 lit. F DSGVO, based on our legitimate interest in integrating and managing multiple tags on our website in a straightforward manner. The legal basis for the setting and reading of cookies by Google Tag Manager is Section 25 (2) No. 2 TTDSG. We have concluded an order processing agreement with Google. Partially, data is processed on a Google server in the USA. In the event that personal data is transferred to the USA or other third countries, we have concluded standard contractual clauses with Google. For more information, please refer to the section „Data transfer to third countries“. You can find more information about Google Tag Manager here.
9.3 Google Analytics
Google will process the information obtained in order to evaluate your use of the website, compile reports on website activity for us and provide other services related to website activity and internet usage. The data generated in this context may be transferred by Google to a server in the USA for evaluation and stored there. We have made the following data protection settings for Google Analytics:
9.4 Google Marketing Platform and Ad Manager (formerly DoubleClick)
9.5 Facebook Pixel
This website uses the performance advertising network of AWIN AG, Eichhornstraße 3, 10785 Berlin. As part of its tracking services, AWIN stores cookies for the documentation of transactions (e.g. of leads and sales) on end devices of users who visit or use websites or other online offers of its customers (e.g. register for a newsletter or place an order in an online store). These cookies serve the sole purpose of correctly assigning the success of an advertising medium and the corresponding billing within its network. Personal data is not collected, processed or used by AWIN in this context. Only the information about when a certain advertising medium was clicked on by an end device is placed in a cookie. In the AWIN tracking cookies, an individual sequence of numbers is stored, which cannot be assigned to the individual user, with which the partner program of an advertiser, the publisher, and the time of the user’s action (click or view) are documented. In this context, AWIN also collects information about the end device from which a transaction is carried out, e.g. the operating system and the calling browser. The legal basis for the setting and reading of the cookies as well as the use of the services is your consent, which you have given via the cookie banner (Section 25 (1) TTDSG, Article 6 (1a) DSGVO). You can revoke your consent at any time via the Cookie Manager, which you can find [here]. There you will also find further information on the cookies set by Awin and their storage period.
We use services from Mapbox Inc, 740 15th Street NW, 5th Floor, Washington DC 20005, USA, to display interactive maps on our website. This application is necessary for the functionality and complete provision of our content and services. The legal basis is Art. 6 (1f) DSGVO, as the data processing serves to provide the website functionalities and our services, and Section 25 (2) No. 2 TTDSG, insofar as cookies are set by Mapbox as part of the service. We have concluded an order processing agreement with Mapbox as well as standard contractual clauses in the event that personal data is transferred to the USA or other third countries.
9.9 Other tools
We use the following tools for usage-based online advertising:
|Tool||Privacy information of the provider||Option to object (opt-out)|
|Google AdWords Conversion||https://support.google.com/adwords/answer/1722022?hl=de||https://adssettings.google.com/authenticated?hl=de|
|Google Dynamic Remarketing||https://support.google.com/adwords/answer/6077124?hl=de||https://adssettings.google.com/authenticated?hl=de|
|Microsoft Bing Ads||https://advertise.bingads.microsoft.com/de-de/ressourcen/Richtlinien/richtlinien-zur-datensicherheit-und-datnschutzerklaerung||https://account.microsoft.com/privacy/ad-settings/signedout|
|Facebook Custom Audiences||https://www.facebook.com/privacy/explanation||https://www.facebook.com/settings/?tab=ads|
10. Will data be passed on to third parties?
We may use external service providers and will also make personal data available to them in order to fulfill their activities, if necessary. Technical service providers are used by us in particular for hosting and operating the website and for sending newsletters, inventory management and delivery and for invoicing. The service providers may process the personal data exclusively on our behalf and not for their own purposes and must treat the data confidentially. As described above, once an account is created, we share the data with third parties to the extent necessary to process the contract with you. We „pass on“ your comments, evaluations or content data, which you have transferred to our servers for the purpose of uploading, to the public in the context of the rental offers by making them technically accessible on the website for all Internet users. Furthermore, some data will be passed on to third parties on the basis of the services described under III. as described there.
11. Is the data transmitted or transferred outside the European Union (EU)?
12. Your rights
In addition to the right to revoke your consent given to us, you have the right to information according to Art. 15 DSGVO, to correction according to Art. 16 DSGVO, to deletion according to Art. 17 DSGVO, to restriction of processing according to Art. 18 DSGVO, the right to object according to Art. 21 DSGVO and the right to data portability according to Art. 20 DSGVO, if the respective legal requirements are met. You have the right to object at any time to the processing of your personal data based on Art. 6(1f) DSGVO on grounds relating to your particular situation (Art. 21(1) DSGVO). Insofar as we process your personal data for direct marketing purposes pursuant to Art. 6 (1f) DSGVO, you have the right to object to this at any time, even without stating reasons (Art. 21 (2) DSGVO). In addition, you have the right to lodge a complaint with the data protection supervisory authorities pursuant to Art. 77 DSGVO. The supervisory authority responsible for us is: Berlin Commissioner for Data Protection and Freedom of Information Friedrichstraße 219 10969 Berlin Tel.: 030 13889 – 0 Fax: 030 2155050 E-mail: email@example.com